WHY DO I STORE YOUR PERSONAL DATA?
When you supply your personal details to me they are stored and processed for three reasons:
- I need to collect personal information about your in order to provide our services. This constitutes a ‘Legitimate Interest’. Your requesting treatment or services and my agreement to provide such treatment and services constitutes a contract. You can refuse to provide the information, but I would then not be able to provide my services.
- I need to be able to contact you in order to confirm your appointments with me and potentially to update you on matters related to our work together.
WHAT INFORMATION DO I STORE?
The information I store, and where I store it falls into three categories. All devices I use to access your data are password protected and further secured by fingerprint recognition technology.
- Email accounts which are hosted by a third party and secured by password.
WHO HAS ACCESS TO YOUR PERSONAL DATA
Only the following people / agencies will have routine access to your data:
- I do, in order that I can provide you with services.
- In case I should have to stop practicing suddenly I have a professional will in place, and two executors who will have access to your contact details, payment and appointment history so they can deal with all professional matters on my behalf. If I am permanently unable to continue working they will destroy your notes and will be able to suggest alternative therapeutic support.
- Other third party administrative staff, such as my bookkeeper will have access to your contact details, payment and appointment history because they need to run reports and undertake other routine administrative tasks. Administrative staff do not have access to your case notes or sensitive personal information.
HOW LONG DO I RETAIN YOUR PERSONAL DATA?
I have a legal obligation to retain your records for 7 years after your most recent appointment (or age 25, if this is longer), but after this period you can ask me to delete your records if you wish. Otherwise, I may retain your records indefinitely in order that I can provide the best possible service should you contact me again in the future.
WHO ELSE WILL I SHARE YOUR PERSONAL DATA WITH?
I will never share your data with anyone who does not need access without your written consent except in the following circumstances. These exceptions are in accordance with the legal requirements of UK Law and the professional requirements of the British Association of Counselling and Psychotherapy and the U.K Council for Psychotherapy:
- Where I believes that you or others might be in danger, or,
- Where I have been ordered to by a court of law; in both these cases I will make all reasonable efforts to discuss this with you first.
- In addition to these two possible exceptions, I receive regular supervision as a professional requirement, and your case may be discussed. The supervisor however, is not privy to identifying details such as your full name.
You have the right to see what personal data of yours I hold, and you can ask us to correct any factual errors. Provided the legal minimum period has elapsed, you can also ask me to erase your records. You may request information about my records concerning you and request the deletion of these by email to firstname.lastname@example.org
WHERE I STORE YOUR PERSONAL DATA
The data that I collect from you will be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for me or for one of my suppliers. Such staff maybe engaged in, for example, the provision of support services of the processing of your payment details. By submitting your personal data, you agree to this transfer, storing or processing.
I use appropriate technical and organisational safeguards to protect your data. However you should be aware that the transmission of information via the internet is not completely secure. Any transmission is at your own risk. Once I have received your information, I will use strict procedures and security features to try to prevent unauthorised access.
LINKS TO OTHER WEBSITES
If you follow any links to any websites, please note that these websites have their own privacy policies and that I do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
A Cookie is a small file of letters and numbers sent by an organisation which asks permission from your browser to be placed on your hard drive to allow that website to recognise when you visit. I only use this information for statistical analysis purposes. Overall, cookies helps me provide you with a better website by enabling me to monitor which pages you find useful and which you do not. A cookie in no way gives me access to your computer or any information about you, other than the data you choose to share with me.
Most browsers allow you to refuse to accept cookies and to delete cookies. You can find information about blocking and deleting cookies on the internet. Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website, for example remembering your account log in name.
© Jon Gee 2019. All rights reserved.